Responsible Gaming

Gambling always carries the risk of financial loss. Set clear boundaries so playing stays safe and enjoyable. Agent No Wager provides tools to help you control your activity.

• Bet only money you can afford to lose.
• Set daily, weekly, or monthly deposit, loss, and wager limits in your account.
• Use session reminders and reality checks to track time spent.
• Plan a budget before you play; keep gambling funds separate from bills and savings.
• Do not chase losses.
• Avoid gambling when tired, stressed, or under the influence of alcohol or drugs.
• Take regular breaks and use short time-outs when needed.
• Review your account history to learn from your play and spot trends.
• Protect minors; keep devices secure and never share your login.
• You must be 18 or over to gamble in the United Kingdom.

Problem gambling can develop gradually. Warning signs show when control is slipping. Gambling addiction is a serious condition that needs attention.

• Spending more than you can afford on betting.
• Chasing losses or raising stakes to win back money.
• Needing to gamble more often to feel the same excitement.
• Hiding gambling from family, friends, or colleagues.
• Borrowing money, using credit, or selling items to fund play.
• Feeling irritable, anxious, or low when you try to cut back.
• Missing work, studies, or social plans because of gambling.
• Gambling to escape stress, anger, or sadness.
• Repeated failed attempts to stop or set limits.
• Neglecting bills, essentials, or sleep due to betting.

Help is available and recovery is possible. Take practical steps now to reduce harm and regain control.

• Set or lower deposit, loss, and wagering limits in your account immediately.
• Turn on reality checks and session reminders.
• Take a 24-hour to 30-day time-out to pause playing.
• Request self-exclusion from Agent No Wager, and register with GAMSTOP for nationwide blocking.
• Remove saved payment methods and reduce access to funds used for gambling.
• Install blocking tools such as Gamban on all devices.
• Contact GamCare or the National Gambling Helpline for free, confidential support.
• Ask our support team to stop marketing and notifications about offers.
• Create a written budget and schedule non-gambling activities each week.
• Speak to your GP or a counsellor for clinical help if needed.

Independent help can make a difference. These UK services offer free, confidential support and practical tools.

• GamCare – Advice, live chat, and counselling: https://www.gamcare.org.uk/ | National Gambling Helpline 0808 8020 133 (24/7)
• BeGambleAware – Information, tips, and signposting: https://www.begambleaware.org/
• NHS – Gambling addiction support and treatment: https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
• GAMSTOP – Free self-exclusion for UK-licensed gambling sites: https://www.gamstop.co.uk/
• Gamban – Device blocking software to restrict access to gambling: https://gamban.com/
• Gamblers Anonymous UK – Peer support meetings: https://www.gamblersanonymous.org.uk/
• MoneyHelper – Free debt and money guidance: https://www.moneyhelper.org.uk/

If you are concerned about your gambling, contact support for help. Agent No Wager can apply account controls and guide you to trusted services.

• Live chat: available in your account, 24/7.
• Email: use the Contact Us form to send a message to support.
• Secure message: open a ticket in Account > Support > Messages.
• Responsible gaming requests: go to Account > Responsible Gaming to set limits, time-outs, or self-exclude.
• Marketing preferences: request opt-out from promotions via account settings or chat.