By completing registration or continuing to use the services, you confirm that you have read and accept these terms and conditions, our privacy policy, and any betting or bonus rules that apply to an event or promotion.

Eligibility and use

• You must be at least 18 years old and resident in Great Britain to place bets. Access is not allowed where gambling is illegal.
• One account per person. Multiple or shared accounts are prohibited.
• You are responsible for keeping login details confidential and for activity under your account.
• Use of the platform must be lawful, personal, and non-commercial. Automated scripts, bots, or improper use are not permitted.

Changes to terms

• Agent No Wager may update these terms to meet legal, regulatory, technical, or security requirements.
• Material changes will be notified through the site or app. Continued use after notice means you accept the updated terms.

Content and intellectual property

• All site content, markets, data, logos, odds displays, and software are protected by intellectual property rights.
• You may view content for personal use only. Copying, scraping, redistributing, or exploiting data is not allowed without prior written consent.

Liability and suspension

• We provide services using reasonable skill and care but do not guarantee uninterrupted access.
• We may suspend, restrict, or close an account for legal, regulatory, risk, responsible gambling, or security reasons.
• Nothing excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. Your statutory rights remain unaffected.

Complaints and disputes

• Contact customer support first to raise a complaint. We aim to resolve issues promptly and fairly.
• If unresolved, you may escalate to an approved alternative dispute resolution provider. Details are shown in the help centre.

Governing law

• These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction.

Eligibility and account status

• Only verified customers aged 18 or over may place a bet. We may require identity checks before settlement or withdrawal.
• Bets may be refused, limited, or voided if you breach these terms, if your account is restricted, or where required by law.

Bet acceptance

• A bet is accepted when it appears in your betting history and a confirmation ID is issued.
• Markets may be suspended, priced, or re-priced at our discretion. Live betting availability is not guaranteed.

Minimum and maximum stakes

• Minimum stake and maximum payout may vary by market and sport. Limits are shown at the bet slip or market level.
• We may set account-specific limits for risk, regulatory, or responsible gambling reasons.

Odds, settlement, and results

• Bets are settled on the official result declared by the relevant governing body of the event.
• Stat changes after the official result do not affect settlement unless the market rules state otherwise.
• In case of palpable error, incorrect odds, or technical pricing faults, we may void the bet or settle at the correct odds, using a fair and reasonable approach.

Postponements, cancellations, and voids

• If an event is postponed or abandoned, settlement follows the specific market rules. Where rules do not specify, bets may stand if the event is completed within a reasonable period or be voided.
• If a selection is voided, that leg in a multiple reverts to odds of 1.00, and the remainder stands.

Restrictions and fairness

• We may restrict markets, disallow related selections, or limit cash out to manage integrity risks.
• Collusion, match manipulation, insider information, or any misuse of bonuses is prohibited and may result in cancellation of bets and account action.

Cash out and edits

• Cash out is not guaranteed and may be suspended or unavailable during an event.
• Edit bet features, where offered, are subject to market availability and updated odds.

Funding your account

• Accepted payment methods include debit cards, bank transfer, and certain e-wallets permitted in the UK. Credit cards are not allowed for gambling transactions.
• The name on the payment method must match your account. Third-party payments are not permitted.
• Minimum and maximum deposit limits appear in the cashier and may differ by method.

Withdrawals

• Withdrawals are usually processed back to the original funding method where possible, subject to return-to-source and anti-money laundering rules.
• Processing times vary by method. We aim to process requests promptly, and banking times may add to the total timeframe.
• We may request identity, address, and source of funds or wealth documents before paying out.

Identity verification and security

• We conduct KYC checks under UK regulations. You may be asked to provide photo ID, proof of address, and evidence of funding.
• Where verification is pending or incomplete, deposits, bets, or withdrawals may be limited.

Fees, limits, and cancellations

• Fees, if any, are shown at the point of transaction. Your bank or e-wallet may charge its own fees.
• We may set transaction limits for fraud prevention, responsible gambling, or legal compliance.
• You can request to cancel a pending withdrawal if the cashier shows the option. Once processed, a transaction cannot be reversed.

Fraud and chargebacks

• Unauthorised transactions, chargebacks, or payment disputes may lead to account review, fund freezing, or closure. Evidence may be shared with payment providers and authorities when required.

Our services are designed for adult entertainment. We encourage you to use the available tools to manage your betting and protect your account.

Player protection tools

• Deposit, loss, and stake limits that can be set during registration or in your account settings.
• Time-outs for 24 hours to 6 weeks to pause betting activity.
• Self-exclusion for a minimum of 6 months. During exclusion, your account will be blocked and marketing stopped.
• Reality checks and session reminders to help you track time and spend on bets.
• Product blocks and communication preferences.

GAMSTOP and support

• You can self-exclude from all participating operators in Great Britain through GAMSTOP. Enrolment should be completed on the GAMSTOP website.
• Independent help and advice are available from GamCare, the National Gambling Helpline on 0808 8020 133, BeGambleAware, and NHS support services.

Safer gambling interactions

• We may contact you, set limits, or apply restrictions where activity indicates risk of harm.
• Financial risk checks or affordability assessments may be conducted as required by regulation.

We operate controls designed to meet the requirements of UK law including the Proceeds of Crime Act and the Money Laundering Regulations.

Customer due diligence

• Identity and age verification during registration and before withdrawals.
• Enhanced checks where risk factors are present, including source of funds or wealth evidence.
• Politically exposed person and sanctions screening as required.

Monitoring and reporting

• Ongoing transaction monitoring to detect suspicious patterns or misuse of services, bets, bonuses, or payments.
• Temporary restrictions or fund freezing where activity requires review.
• Reporting of suspicious activity to relevant authorities where legally required.

Consequences of non-compliance

• Failure to provide requested documents may lead to betting restrictions, cancellation of unsettled bets, account suspension, or closure.
• We may retain funds where required by law and block transactions that breach AML or counter-terrorist financing obligations.

Data protection

• We process personal data under UK GDPR and the Data Protection Act 2018.
• Data categories include identity and contact details, verification documents, account activity, transaction records, device and usage data, and communication preferences.

Purposes and legal bases

• To provide services, settle bets, manage your account, and pay winnings.
• To meet legal obligations including age verification, AML, responsible gambling, and regulatory reporting.
• To prevent fraud and maintain security.
• To send service messages and, where you consent or law allows, to send marketing that you can opt out of at any time.

Sharing and transfers

• We may share data with payment providers, identity verification partners, fraud prevention agencies, platform vendors, ADR services, and regulators where required.
• Transfers outside the UK use safeguards such as standard contractual clauses where applicable.

Retention and your rights

• We retain data only as long as necessary for the purposes above and to meet legal retention duties.
• You have rights to access, rectification, erasure, restriction, portability, and to object where applicable.
• You can contact us through the help centre to exercise rights or raise concerns. You may also contact the ICO.

Cookies

• Cookies and similar tools help deliver core functions and improve services. Manage preferences in your browser or in the cookie settings provided on the site.

We take technical and organisational measures to protect your account, transactions, and personal data.

Technical measures

• Transport Layer Security protects data in transit.
• Strong encryption for sensitive information and salted hashing for passwords.
• Segregated environments and regular backup routines.

Account protection

• Optional two-factor authentication to secure sign in.
• Session controls, inactivity timeouts, and login monitoring to detect unusual activity.
• You must keep credentials secret and use unique, strong passwords. Inform us promptly of any suspected compromise.

Operational controls

• Access to systems is limited to authorised personnel based on role.
• Regular security testing and continuous monitoring aim to identify and address vulnerabilities.
• Incident response procedures are in place to investigate and remediate security events.